In the context of economic crisis, late payments of companies have never been more important in Europe for four years in the UK for 10 years and Italy for 13 years. In Europe, these late payments weigh 90 billion Euros per year and account for 10.8 billion Euros of lost interest. Also records a steady increase in litigation causes the loss of nearly 24 billion Euros
this resurgence of unpaid is accompanied by increased provisions penalizing the financial results. For major European banks, have seen a sharp increase in 2009 the cost of risk compared to 2008.
To limit the increase in the cost of risk, banks must increase their efforts on managing risk cases and those in default. To do this, banks must act on the entire loan process: