Financial Services Outsourcing Part.I

If relocation of activities in emerging countries where labor is cheaper, is a very publicized at this time, it does not, however, a new phenomenon. Off shoring is a long-standing practice. Initiated by the industry in 80 years, this practice was subsequently applied in computing the 90, then return to the call centers recently. Today, off shoring is a major trend affecting many sectors, just as in the Americas and European level. However, behind this movement there is apparently unique practices varied (off shoring, outsourcing, etc.), and mixed results.

First, we must distinguish between off shoring and outsourcing. An activity can be relocated to a distant destination (eg in Asia) is off shoring, to a nearby country (in Eastern Europe and the Maghreb in particular), it is called near shore, or even the same country in the provinces, a practice known as on shoring. In addition, relocation may occur with or without outsourcing. Indeed, the business relocated can be produced by a vendor (external) or within a group entity.

Besides the difference in the cost of labor, constituting the main benefit of course, other drivers may also encourage the off shoring: a higher flexibility and a better quality of service that can run up through 24/24 sites on different time zones, and less state intervention, or a position in new countries promoting local development or purchase of a local company.